Efficiently managing delivery resources is the most important factor in running a profitable service business. As the number of staff members grows and the volume of concurrent projects increases, it is virtually impossible to do this well without an application designed to support this critical function. If your company is experiencing any of the following concerns, you should be considering Project Pulse:
- Do you have difficulty consistently delivering projects on-time and on-budget?
- Do you have difficulty with resource planning and project staffing?
- Are your projects not achieving the desired profitability and margins?
- Is your current solution inefficient because of too many manual processes?
- Does your team suffer from poor project collaboration?
- Does management lack visibility into the quality of service delivery and the financial health of the business?
Project Pulse has been specifically designed to help project managers achieve their goals of consistently delivering projects on-time, on-budget and ensuring customer satisfaction with the delivered services. Successful project management can only be achieved when a proven methodology is followed which ensures that each step of the process is well defined and the deliverables contribute value to both the project team and the customer. Configero has delivered 800+ Salesforce implementations and has 2 Salesforce MVPs on staff who can help your company refine your delivery process to improve the performance of your service teams.
All too often, the sales process does not have the needed information or support to create proposals that accurately reflect the work to be performed, which results in underpriced projects or unrealistic timelines. Project Pulse has powerful capabilities to address these issues which are described in the Features by Role – Sales section.
We want our project managers and staff to spend their time performing work related to completing customer requirements, not spending time inside a PSA tool. The Project Pulse user interface is built with Configero’s Grid technology, which dramatically improves the user experience by eliminating page navigation, the ability to view master-detail information on a single screen and a host of usability features like multi-column filtering and sorting and in-line editing which makes access to data much faster and easier. This technology is used by many of the largest Salesforce customers to optimize their business processes and increase user adoption.